Privacy policy

Learn how we protect your personal information and respect your privacy, ensuring a secure overall user experience.

At Clevosoft, we prioritize the privacy of our users above all else. We understand the importance of keeping your information secure and confidential.

This Privacy Policy outlines how we collect, use, and protect your personal information.

By using our services, you agree to the terms and conditions laid out in this policy.

Your Information: What We Collect and How We Use It

Personal Details and Payment Details

When you use our iOS System Recovery services, we may ask you to provide personal information such as your name, email address, postal address, and telephone number. This information allows us to process your orders, provide customer support, and keep you informed about updates and promotions related to our products and services.

Besides, we collect your credit or debit card details to process payments for our services, including the card number, expiration date, and security code. Clevosoft does not store your payment information; it is securely transmitted to our payment processors for transaction completion.

User Data and Device Information

When you use our iOS System Recovery software, we may collect information about your device, including its model, operating system, and unique identifiers. This data helps us tailor our services to your needs and provide better support.

Usage Analytics

To continually improve our services, we collect anonymous usage data, such as the frequency and duration of your usage of our software, errors encountered, and the success rate of recovery processes.

Communication Logs

When you contact our customer support team, we may store records of our communication, including email content and chat transcripts. This allows us to provide more efficient support and track the resolution of issues.

How We Protect Your Information

Data Encryption

We employ industry-standard encryption techniques to protect your personal and payment information when transmitted over the internet. This ensures the confidentiality and security of your data during online transactions.

Access Restrictions

We limit access to your personal information to only those employees and authorized third parties who require it to perform their job duties. These individuals are bound by strict confidentiality agreements and must adhere to our privacy standards.

Third-Party Service Providers

We may share your personal information with third-party service providers to fulfill specific obligations, such as processing payments or shipping products. These third parties are carefully selected and must comply with our privacy standards to protect your information.

Consent-Based Sharing

We will not disclose your personal information to other third parties without your explicit consent unless required by law or to protect our rights and property.

Cookie Policy

Review our Cookie Policy here!

External Links and Third-Party Privacy Policies

Our website may contain links to external websites, including social media platforms and content-sharing sites. Please be aware that these sites have their own privacy policies, and we are not responsible for their content or privacy practices.

Your Rights and Choices

Access, Correction, and Deletion of Personal Information

You have the right to access, correct, or delete your personal information held by Clevosoft.

To exercise these rights, don't hesitate to contact our customer support team at support@clevosoft.com; we will gladly assist you.

Please note that we may require you to verify your identity before processing your request.

Data Portability

Upon request, we will provide you with a copy of your personal information in a structured, commonly used, and machine-readable format. This allows you to easily transfer your information to another service provider if you choose to do so.

Withdraw Consent and Right to Object

You have the right to withdraw your consent to process your personal information at any time. However, please note that this may affect your ability to use our services, and we may be unable to fulfill specific requests if processing your personal information is necessary to provide the service.

Moreover, you have the right to object to processing your personal information for direct marketing purposes or other reasons based on your specific situation. To exercise this right, please contact our customer support team: support@clevosoft.com

International Data Transfers

Clevosoft is a global company, and we may transfer your personal information to countries outside your country of residence. When transferring your information, we ensure that the receiving country offers an adequate level of data protection and that your information is safeguarded following this Privacy Policy and applicable laws.

Children's Privacy

Our services are not intended for children under 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under the age of 13, we will take appropriate steps to delete that information.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected or to comply with legal, regulatory, or internal policy requirements. We will securely dispose of your personal information under our data retention policies when it is no longer needed.

Contacting Us

If you have any questions or concerns about our Privacy Policy or handling your personal information, please contact our customer support team at support@clevosoft.com.

We are committed to resolving any privacy issues promptly and ensuring your experience with Clevosoft is positive.

Governing Law

This Privacy Policy and any disputes relating to it shall be governed by and construed by the laws of the jurisdiction in which Clevosoft is registered, without regard to its conflict of law provisions.

Updates to this Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices, legal requirements, or other factors. We encourage you to regularly review this policy to stay informed about how we protect your personal information.

Your continued use of our services after posting any changes to this Privacy Policy constitutes your acceptance of those changes. If you do not agree with any changes to this Privacy Policy, you should discontinue using our services.

By using Clevosoft's iOS System Recovery services, you acknowledge that you have read and understood this Privacy Policy, and you agree to be bound by its terms and conditions.

Last Updated: 28th March, 2023