What Should I Do If I Encounter An Unexpected Charge?

If you ever face sudden or unexpected charges, then follow the tips here to prevent such a situation.

Lucas Johnson
May 24, 2023

Unexpected charges may result from a software renewal if you didn't cancel the auto-renewal service or the cancellation was unsuccessful.

To address this issue, please contact our Support Team at support@clevosoft.com with the relevant information:

  • Cardholder's full name
  • Payment date
  • First 6 digits of the credit card
  • Last 4 digits of the credit card
  • Screenshot of the card statement

Our Support Team will promptly investigate and assist with the charge.